Job Offer Head of Customer Success

With the help of the executive search headhunters of Kontrast Personalberatung GmbH, a leading international company for measuring systems and analysis solutions in the food and agricultural industry is currently looking for a Head of Customer Success for Germany, Austria and Benelux.

Interesting Company with an International Outlook

The international company, with offices around the world, supports the food and agricultural industries with high-precision technology for quality assurance and process optimisation. The client is currently investing heavily in service and sales.

In this context, the company is offering the new Service Director a strategically important management position with room for manoeuvre in a market-leading company. He or she will lead the service management for the Northern European region from the subsidiary's location in Northern Germany.

Head of Customer Success with Overall Responsibility

Specifically, the Head of Customer Success will be responsible for customer loyalty, customer satisfaction and the integration of new customers, along with a team of 35 employees.

A particular focus will be on service strategy, leading and developing the service team and optimising processes.

the headhunters are looking for experienced candidates with a background in engineering, industrial engineering, food technology or agricultural sciences.